In 2006 the public sector audit agencies commissioned KPMG who worked with more than 100 public sector organisations to develop a suite of value for money indicators covering the five main areas of corporate services: finance, human resources, ICT, estates management and procurement.

CIPFA in conjunction with KPMG have benchmarked these indicators for the last two years with more than 140 public sector organisations taking part in 2008.

“This indicator set will be genuinely valuable for managing and understanding the performance and value for money of these corporate functions”.

Source: Heads of Audit Agencies

This report was issued in May 2009 and strongly recommends the use of these indicator sets. This has led to a significant increase in interest in this benchmarking exercise.

The five audit agencies’ value for money indicators in HR, finance, procurement and estates management should be used by all public sector organisations. This should take effect by June 2009 for central departments, agencies and NDPBs and by December 2009 for the wider public sector. This will ensure that data is comparable and robust across all public sector organisations.

Source: Operational Efficiency Programme: Back Office Operations and IT Final Report

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